Terms and Conditions

Last Updated: August 13, 2026

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING ANY PRODUCTS OR SERVICES.

By using this website or completing a purchase, you signify your agreement to these Terms of Use. If you do not agree, please do not use this website. These Terms govern your access to and use of all websites operated by Klear Care Professional, LLC dba Psych NP Fellowship, including content created and provided by Lindsay Hill and others (collectively, the "Site"). By accessing the Site, you accept these Terms without limitation and acknowledge that any prior agreements between you and the Site are superseded and of no force or effect.

1. Intellectual Property and License

The Site, and all content, videos, training materials, products, services, and other materials made available on the Site by us or third parties — including the look and feel of all of the foregoing (collectively, the "Content") — are maintained for your personal use by Klear Care Professional, LLC dba Psych NP Fellowship (the "Company") and are the property of the Company and/or its third-party providers. Company Content includes all proprietary videos, HTML/CSS, JavaScript, graphics, voice and sound recordings, artwork, photos, documents, and text, excluding only materials you provide.

Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access, view, and use the Site solely for your personal purposes. No Content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, used for public or commercial purposes, or downloaded without express written permission from the Company. Unauthorized modification or commercial use of Content constitutes a violation of the Company's copyright and other proprietary rights and may result in monetary damages and penalties.

All Content is copyrighted unless otherwise noted. All trade names, trademarks, images, and biographical information used in the Content are the property of, or used with permission by, the Company.

The Company respects the intellectual property rights of others and reserves the right to remove content it deems, in its sole discretion, to be unlawful, infringing, or otherwise objectionable. If you believe your intellectual property rights are being violated, please notify us at support@lindsayhill.co with your name, contact information, a description of the work and violation, relevant registration information, and the location of the alleged infringement.

2. Accuracy of Information

While the Company uses reasonable efforts to include accurate and up-to-date information on the Site, it makes no warranties or representations as to accuracy and assumes no liability for errors or omissions.

3. Electronic Communications

When you register with the Company and/or this Site, you expressly consent to receive notices, announcements, agreements, disclosures, reports, communications about new products or services, and other correspondence from the Company electronically, including by email.

4. SMS/Text Messaging Communications

By providing your mobile phone number and checking the consent box at checkout, you agree to receive recurring automated SMS/MMS text messages from the Psych NP Fellowship and Lindsay Hill (operated by Klear Care Professional, LLC) regarding your enrollment, program updates, and related communications. The following terms apply to all SMS communications:

Consent is not a condition of purchase. You are not required to consent to receive text messages to buy any product or service.
Message frequency varies depending on your enrollment and program activity.
Message and data rates may apply based on your mobile carrier plan.
To opt out, reply STOP to any text message at any time. You will receive one final confirmation message and no further messages will be sent.
For help, reply HELP or contact us at support@lindsayhill.co.
Supported carriers are not liable for delayed or undelivered messages.
The Company does not share your mobile number with third parties for their own marketing purposes.

5. User Submissions

If you send comments, suggestions, notes, drawings, designs, or other materials to the Company, such submissions become and remain the sole property of the Company. No submission shall be subject to any obligation of confidence. The Company shall exclusively own all rights to such submissions and may use them for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

6. Security

The Company shall use commercially reasonable efforts to restrict unauthorized access to its data and files. However, no system is entirely impenetrable. You acknowledge that unauthorized third parties may potentially access, view, copy, modify, or distribute data and files stored using the Site. Use of the Site is at your own risk.

7. Privacy

The Company will not intentionally disclose personally identifying information about you to third parties, except where it believes in good faith that such disclosure is necessary to comply with the law or enforce these Terms. By using the Site, you signify your acceptance of the Company's Privacy Policy. If you do not agree with the Privacy Policy, please do not use the Site.

8. Disclaimer of Warranties

NEITHER THE COMPANY NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR MAINTAINING THE SITE SHALL BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO OR USE OF THE SITE. ALL CONTENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR ITS CONTENT ARE FREE FROM BUGS, VIRUSES, OR OTHER HARMFUL COMPONENTS. THE COMPANY MAKES NO REPRESENTATIONS OR GUARANTEES REGARDING YOUR EARNING POTENTIAL. YOUR RESULTS ARE ENTIRELY DEPENDENT ON YOUR OWN EFFORT, SKILLS, IDEAS, AND EXECUTION.

9. Third-Party Services

THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD-PARTY WEBSITE OR SERVICE PROVIDER (including, for example, your web service provider, Stripe payment services, or any software and its updates). ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER. THE COMPANY RESERVES THE RIGHT TO DETERMINE, IN ITS SOLE DISCRETION, WHETHER IT IS RESPONSIBLE FOR ANY MALFUNCTION OR DISRUPTION, AND TO LIMIT OR TERMINATE YOUR ACCOUNT IF YOU HAVE VIOLATED THESE TERMS.

10. Payments, Payment Plans, and Refund Policy

Payment Plan Commitment: If you select a payment plan option for the Psych NP Fellowship, you are committing to pay for the entire program in full. The payment plan is a financing arrangement — not a month-to-month subscription. Payment plans cannot be cancelled, paused, or terminated early. You are responsible for all remaining payments regardless of whether you continue to access the program. By selecting a payment plan, you agree to these terms and authorize all scheduled payments to be processed automatically.

Refund Policy: The Psych NP Fellowship offers a full refund to any student who meets ALL of the following conditions:

Completed every requirement of the program for all 75 contact hours, including all five components (PsychNP 101, Prescriber's Playbook, Prescriber's Diagnosis Playbook, Add-On Psychotherapy Playbook, and all 26 Live Coaching Sessions)
Completed the post-course evaluation form
Provides a written statement explaining that they did not find value in the content and that it did not help them in their clinical practice

Refund requests must be submitted in writing to support@lindsayhill.co within 30 days of completing all program requirements. Refund requests that do not meet all of the above conditions will not be approved. Partial completion of the program does not qualify for a refund.

You agree to pay for all products purchased through the Company. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING A VALID PAYMENT METHOD. Prices may change at any time without notice. If a product becomes unavailable after purchase but prior to delivery, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery, your exclusive remedy is replacement or a refund of the price paid, as determined by the Company.

11. Calls and Scheduled Sessions

If your purchase includes scheduled calls with the Company, you are responsible for booking them. All bookings are non-refundable. To cancel a call, email support@lindsayhill.co with the subject line "CALL CANCELLATION – [date & time]" no less than 48 hours in advance. Failure to appear or to reschedule within 48 hours results in forfeiture of that call.

12. Text Messaging (SMS)

By providing your mobile phone number to the Company (including at checkout or when booking a call), you agree to the following: I agree to receive recurring automated text messages at the phone number provided. Msg & data rates may apply. Msg frequency varies. Reply HELP for help and STOP to cancel. View our Terms of Service and Privacy Policy.

13. Limitation of Liability

IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, RELIANCE, OR CONSEQUENTIAL DAMAGES — WHETHER FORESEEABLE OR NOT — INCLUDING LOSS OF PROPERTY, DATA, PROFITS, REVENUE, OR GOODWILL, COST OF REPLACEMENT SERVICES, OR CLAIMS FOR SERVICE INTERRUPTIONS, ARISING FROM ANY DEFECT IN THE SITE OR RELATED MATERIALS OR THE INABILITY TO USE SERVICES, REGARDLESS OF THEORY OF LIABILITY. THIS LIMITATION APPLIES EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14. Indemnification

You agree to indemnify and hold harmless the Company and each of its directors, officers, employees, and agents from any and all liabilities, claims, damages, and expenses, including reasonable attorneys' fees, arising out of or relating to: (i) your breach of this Agreement; (ii) your violation of any law or the rights of any third party; (iii) any materials or content you post or share on or through the Site; (iv) your use of the Site or any services provided via the Site; or (v) your conduct in connection with the Site or other users. The Company reserves the right to assume the exclusive defense of any claim for which it is entitled to indemnification, and you agree to cooperate as reasonably requested.

15. Dispute Resolution and Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

Any dispute, claim, or controversy arising out of or relating to these Terms, the Site, any products or services purchased, or the relationship between you and the Company — including the determination of the scope or applicability of this agreement to arbitrate — shall be resolved exclusively through final and binding arbitration, not in court. You agree to waive your right to a trial by jury and to participate in a class action lawsuit or class-wide arbitration.

Arbitration shall be administered by a recognized arbitration provider and conducted in the State of Arizona. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court having jurisdiction. Each party shall bear its own costs and expenses, including attorneys' fees, unless the arbitrator determines otherwise.

This Agreement shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles. If any provision of this Agreement is found unlawful or unenforceable, it shall be deemed severable and shall not affect the validity of the remaining provisions.

16. Modifications

These Terms of Use may be revised at any time by updating this posting. You are bound by any such revisions and should periodically visit this page to review the current Terms.

17. Contact

If you have any questions about these Terms and Conditions, please contact us at support@lindsayhill.co.